Terms & Conditions

By using this website www.bnaturaloil.co.uk and purchasing products or services on it, you agree to abide by these Terms & Conditions.

By using this website and placing an order at bnatural.co.uk you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults aged 18 or over. 

The material in the website is copyright by bnaturaloil.co.uk.  Viewing, printing and downloading the contents of the Web Site for personal use are allowed, any commercial use or re-publication anywhere is forbidden except where expressly permitted.

Our contact address is:
bnaturaloil.co.uk
27 The Park
Northway
Tewkesbury
UK
GL20 8SS

You can also email us info@bnaturaloil.co.uk

The contents of the website are as accurate as possible, however, we make no representation and give no warranty of any kind in respect of the information provided and we do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the website or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

Shipping

We take customer satisfaction very seriously so we aim to have all orders shipped within 24 hours of order being received. This time scare may vary depending on volume of orders.

Orders shipped out 1st class will usually arrive within 1-3 working days

Order shipped out 2nd class will usually arrive within 3-5 working days

All orders are sent signed for so tracking number can be given on request.

Thanks for shopping at Bnatural CBD UK

If you are not entirely satisfied with your purchase, we’re here to help.

Returns and Cancellations

You have 28 calendar days to return or cancel an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you choose to return your item to us, please send it to Returns, Bnatural CBD UK Ltd, 27 The Park, Tewkesbury, GL20 8SS

Damage During Shipping

We take customer satisfaction very seriously. Our products are tested for quality and all shipments are carefully inspected before leaving our warehouse. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping..Please contact us and provide detailed information for any product damaged during shipping within that time.

Legal Considerations

Bnatural CBD abides by UK and EU law. Council Regulation (EC) 1672/2000 states that cannabis sativa plants containing 0.2% tetrahydrocannabinol or less can be approved for cultivation as hemp.